Frequently Asked Questions
What is OAG?
OAG is a premier Destination Management Company (DMC) specializing in designing seamless travel experiences in Greece. From handpicked accommodations, selected yacht charters and private transportation to VIP services, exclusive reservations, and curated activities, we handle every detail to craft a journey perfectly aligned with your preferences.
Our team is available 24/7, ensuring personalized support before and during your trip, so you can relax and immerse yourself in the moment. With a local network, access to Greece’s finest & hidden treasures and a passion for creating authentic experiences, we bring you closer to the heart of Greece.
Booking & Reservation
How far in advance should I book my luxury villa or yacht in Greece?
For peak season (July-August), we recommend booking 6-8 months in advance. For shoulder seasons, 3-4 months ahead ensures the best selection of properties and experiences.
What is your cancellation policy?
At OAG Greece, our cancellation policies are tailored to each specific service and experience. While terms may vary, we always aim to offer flexible and client-friendly solutions, ensuring a seamless experience while accommodating individual needs whenever possible
Do you require a minimum stay at your villas and yacht charters?
Most of our luxury villas and yacht charters require a minimum stay of 7 nights during peak season. Different arrangements may be possible during shoulder seasons.
Services & Experiences
Can I book just one experience, a tour or any single service with OAG Greece?
We specialize in complete, multi-day itineraries that include luxury accommodations, personalized experiences, and seamless logistics. Greece can be challenging for transfers and island-hopping, so by managing your entire journey, we ensure an stress-free experience. This approach minimizes back-and-forth communication during your trip and provides comprehensive coverage, delivering a smoother, more enjoyable travel.
Can you arrange private transfers from the airport?
Yes, we provide luxury transfers from all Greek airports to your accommodation, including helicopter transfers upon request.
Do you offer private chef services at the villas?
Yes, we can arrange private chefs who specialize in both traditional Greek and international cuisine, available for single meals or your entire stay.
Can you organize special experiences like private yacht day tours or exclusive archaeological visits?
Absolutely! We specialize in creating bespoke experiences, from private yacht charters to after-hours museum visits and exclusive cultural experiences.
Practical Villa Information
What’s included in the villa rental price?
Our villas typically include daily housekeeping, OAG Airport Transfer, concierge service, welcome basket, and basic utilities. Additional services can be arranged upon request.
How do you ensure privacy and security at your properties?
Most of our properties feature advanced security systems, private locations, and discrete staff. If not available, we can arrange additional security services if required.
Do you provide concierge services throughout our stay?
Yes, our 24/7 concierge service is available throughout your entire stay to assist with any requests or arrangements.
Practical Information Yacht Charter
What types of yachts do you offer?
We offer a range of luxury vessels including motor yachts, sailing yachts, and catamarans, ranging from 50 to 150 feet, all crewed and fully serviced.
What’s included in a yacht charter?
Our yacht charters typically include professional crew, fuel for average daily use, water toys, WiFi, and basic beverages. Additional costs (APA + VAT) usually include food, premium beverages, special water toys, fuels and marina fees.
How many crew members are typically on board?
Depending on the yacht size, you can expect 3-8 crew members including captain, chef, stewards, and deckhands, all professionally trained and English-speaking.
Can we customize our sailing itinerary?
Yes, while considering weather conditions and logistics, our travel designer will work closely with the captain and with you to create and adjust your itinerary based on your preferences.
What about meals on board?
Each yacht comes with a professional chef who will customize menus to your preferences and dietary requirements. We’ll send you a preference sheet before your charter.
Are water sports equipment available?
Most yachts come equipped with snorkeling gear, paddleboards, and basic water toys. Additional equipment like jet skis, seabobs, or diving gear can be arranged.
What’s the best time for yacht chartering in Greece?
The prime season is June to September, with July and August being peak months. May and October offer pleasant conditions with fewer crowds.
How far in advance should we book a yacht charter?
For peak season (July-August), we recommend booking 8-12 months in advance. For other periods, 4-6 months ahead is advisable.
Hotel Practical Information
What types of hotels do you work with?
We partner exclusively with 5-star and luxury boutique hotels, carefully selected for their exceptional service, location, and unique character.
Do you offer special hotel rates or benefits?
As a luxury travel partner, we secure preferential rates and exclusive benefits such as room upgrades, early check-in/late check-out, breakfast inclusion, and special amenities.
Can you guarantee specific room types or views?
Yes, we work directly with hotel management to secure specific room categories and views based on your preferences.
What’s your process for hotel selection?
We personally visit and evaluate each hotel, considering factors like location, service quality, room sizes, amenities, and dining options to match your specific needs.
Do you offer hotel-only bookings?
Yes, we can arrange hotel-only stays, though we recommend allowing us to enhance your experience with our concierge services and local expertise.
What about dining reservations at hotel restaurants?
We secure priority reservations at hotel restaurants and can arrange special experiences like private dining or cooking classes with hotel chefs.
How do you handle special requests?
From room customization to specific amenities or dietary requirements, we communicate directly with hotel management to ensure all your needs are met.
What if we encounter issues during our hotel stay?
Our 24/7 concierge service acts as your advocate, handling any concerns or special requests throughout your stay.
Can you arrange for early check-in or late check-out?
Yes, we prioritize these requests with our hotel partners, subject to availability, and can arrange alternate solutions if needed.
Do you offer combined hotel and villa stays?
Yes, we specialize in creating mixed accommodation experiences, allowing you to experience both the service of luxury hotels and the privacy of villas during your stay.
Destinations & Travel
Which Greek islands do you recommend for families/couples/groups?
Each Greek destination has its unique charm. We personally assess each location and can recommend the perfect destination or a combination of islands based on your specific preferences and needs.
What’s the best time to visit Greece?
Peak season is July-August, but May-June and September-October offer excellent weather with fewer crowds. We can help you choose the perfect time based on your interests.
Can you arrange multi-destination trips within Greece?
Yes, we specialize in creating seamless multi-destination itineraries, including all transfers and logistics between locations.
Customization & Special Requests
Can you accommodate specific dietary requirements?
Yes, we can arrange for specialized catering and chef services to accommodate any dietary requirements or preferences.
Do you organize weddings and special events?
Yes, we have extensive experience in organizing luxury weddings and special events, handling everything from venue selection to local permits and vendor coordination.
Can you arrange for specific amenities or equipment at the villa before arrival?
Absolutely! From baby equipment to specific exercise machinery or medical equipment, we can arrange for any special items you need.
Transportation & Logistics
What type of vehicles do you recommend for getting around?
We recommend SUVs for most islands due to the terrain. We can arrange luxury vehicle rentals or private chauffeur services based on your preference.
How do you handle island-hopping logistics?
We coordinate all aspects of multi-island travel, including private boat transfers, helicopter services, or first-class ferry arrangements.
Cultural & Local Experience
How do you ensure authentic local experiences?
We work with trusted local partners and have exclusive access to unique experiences, from private cooking classes with local chefs to visits to family-owned wineries.
Can you arrange for English-speaking guides and staff?
Yes, all our staff, guides, and service providers are fluent in English, and we can arrange for other language speakers as needed.
Do you have any more questions?
We are happy to answer them. Just shoot us a message.